Information design,
Ideations, and more

Some work snippets from some past projects that I have worked on

My approach

  1. Conduct research and synthesize learnings with teams

  2. Packaging data in a simple visual that can support various level of conversations.

  3. Many revisions with feedback from our team as well as from the clients

Customer Experience Blueprint to align stakeholders across the organization

Client

a major cash management and financial solution company

My roles

  • Conducting user research, synthesize learnings

  • Translating research insights to comprehensive visuals

  • Design UIs for the product screens

  • Writing experience stories across multiple personas

  • Package data into a cohesive blueprint to align stakeholders across the organization

Customer Experience roadmap

Client

A major vehicle manufacturer

My roles

  • Conducting research with stakeholders and users, synthesize learnings

  • Gather data from product roadmap team, solution engineers, and product designers

  • Translate data into roadmap visuals


Vision Stories and presentation

My roles

  • Writing and designing experience stories with the support of research learnings.

  • Working with solution engineers to craft compelling stories to present to executives of the client organizations.

  • Designing visuals and frameworks to bring clarity to the complex stories.

Sketches and ideation



My roles

  • Host ideation session with team

  • Design and sketch rough ideas out to help the team better align and push things forward

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